Bottle Washer Pro Q&A

Q: What are some of the specs for your bottle washer pro?
Answer
  • Both the clean water tank and the dirty water tank hold approximately 3.7 liters.
  • One full Wash/Sterilize Cycle will use approximately 3 liters of water. 
  • Sterilize only cycle will use approximately 400ml of water. 
  • The long center tube is 4.75" and the short tube is 4". 
  • The temperature of the water during wash cycles is approximately 158°F or 70°C
  • The temperature of the air during the drying cycle is approximately 140°F or 60°C
Q: No Power or Digitial Display / LCD Issues.
Answer

If you're encountering issues with the digital display/LCD on your Baby Brezza Bottle Washer, follow these steps to troubleshoot the problem:

1. Check Power Supply:

  • Ensure the machine is plugged in and receiving power. Listen for an auditory tone to confirm power flow. If you hear the tone, power is reaching the unit.

2. LCD Display Not Functioning:

  • Ensure the clean water tank is filled and the dirty water tank is empty.
  • Press and hold the power button for 3 seconds, then immediately press the play button.
  • If the machine starts running, allow it to complete a full wash/dry cycle (79 minutes) to see if the LCD panel engages.

3. LCD Stops Working:

  • Unplug the unit and allow it to cool overnight.
  • Retry in the morning to see if the machine returns to normal.

Following these troubleshooting steps should help resolve common issues with the Baby Brezza Bottle Washer. If you continue to experience problems, please contact our customer support team for further assistance.

Q: What ingredients are in the detergent tablets and do they expire?

Answer: Our Bottle Washer detergent is clean label certified. You can view our certificate by visiting the following link. Our ingredients are listed below.
 

  • 38% Citric Acid Anhydrous
    • - Found naturally in citrus fruit such as lemons and limes and is a weak acid used as a disinfectant and a natural preservative for the tablets.
  • 25% Sodium BiCarbonate
    • Commonly known as baking soda. It is often used in cleaning for its ability to neutralize odors.
  • 17% Sodium Percarbonate
    • ​​​​​​​​​​​​​​All-purpose oxidizer. It has the ability to decompose in water without having any kind of impact on the environment from the point of view of pollution. With its whitening, sanitizing and stain removing, disinfecting, antifungal and antibacterial properties, it makes an eco-friendly alternative to household detergents.
  • 10% Sodium Dodecyl Sulfate
    • ​​​​​​​A mild detergent to break down proteins in milk residue, cleaning bottles more effectively.
  • 4% Sodium Carboxymethyl Cellulose
    • A stabilizer for the tablets. It is a commonly used food additive which improves the shelf life, look, and texture of several foods.
  • 4% PEG-6000
    • ​​​​​​​a binder and anti-caking agent for the tablets
  • 1% Protease​​​​​​​
    • An enzyme used to break down proteins in milk residue and clean bottles more thoroughly.
  • .5% Ethylenediaminetetraacetic Acid Disodium Salt
    • ​​​​​​​An agent that's used to reduce the reactivity of metal ions. It's also used to treat calcium overload.
  • .5% Sodium Benzonate
    • A mild preservative used to prevent the tablets from molding. It's added to a wide variety of foods, including mayonnaise, margarine, carbonated drinks, jams and jellies, sauces, and tomato paste.


The tablets shelf life when left in a sealed package and stored in a cool dry environment is 3-5 years. Once opened, keep the tablets in a cool, dry place away from direct sunlight. The date listed on the packaging is the date of manufacturing. 

Q: What do I do if I get an error code on the Bottle Washer?

Answer
All troubleshooting should begin with unplugging the machine and allowing 15 minutes to pass. Please see a breakdown of the error codes below. 
  • E1: If you receive this error, please unplug the machine and allow 15 minutes for the machine to remain unplugged. You can then plug in your machine and reattempt. If the issue persists, please contact our Customer Care team.  
  • E4: This error means that there was an issue with the detection of the magnet with the reed switch. To troubleshoot this error, please make sure that your machine is descaled and clean so that the floating magnet is free to move. Once cleaned, make sure that the the waste water tank is empty, and the clean water tank is slightly above the fill line and restart your machine. If you receive any other error, please follow the recommendation for the error received.  If the issue persists, please contact our customer care team. 
  • E5: This error means that there is water remaining in the sump. To troubleshoot this error, you need to empty all the water in the sump. You can do this by holding down the wash mode & Sterilize Dry button for approximately 7 seconds. This will activate the discharge pump (DC will display on the LCD panel) and remove any water from the waste tank. 
  • E8: If you receive this error, it means the discharge pump was on for more than 30 seconds. Please power cycle the machine. Upon turning the machine back on, if you receive any other error, please follow the instructions to clear that error out. 
  • H2o: This error can mean two things. 
    • One: Not enough water is available to complete the sterilization cycle. To troubleshoot, you can add more water to the clean water tank and restart the sterilization cycle. 
    • Two: There is mineral build up on the heating plate and it needs to be descaled to remove any buildup. 
Any other error codes on your Bottle Washer, please contact us for more info. 

 

Q: What bottles fit in the Bottle Washer?

Answer
The Bottle Washer fits all major brands and sizes of bottles. Please make sure to place the bottles upside down on the bottom rack above the spray jets. 


Q: What breast pump parts does the Bottle Washer fit?
Answer
The Bottle Washer fits most pump parts. Based on testing, the Bottle Washer fits the parts from traditional breast pumps made by Medela, Spectra, Motif, Lansinoh, Avent, Ameda, Haakaa, Evenflo, etc. The Bottle Washer doesn’t fit pump parts from wearable pumps like Elvie and Willow, especially the reusable milk collection cups. These cups have tiny little holes that make it difficult for the spray jets to reach inside.