Privacy Policy

1. Introduction

Welcome to Twins N Triplets. We value your privacy and are committed to protecting your personal data in compliance with Malaysia's Personal Data Protection Act 2010 ("PDPA"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website twinsntriplets.com.my.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and mailing address.

  • Transaction Information: Details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Information

We use the collected data for various purposes, including:

  • To Process Transactions: Handling your orders and delivering the products and services you request.

  • To Improve Our Services: Understanding how customers use our website to enhance user experience.

  • To Communicate with You: Sending administrative information, including updates on policies, order confirmations, and customer service responses.

  • For Marketing Purposes: Providing you with information about other goods and services we offer that are similar to those you have already purchased or enquired about.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties except as described below:

  • Service Providers: Third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  • Legal Obligations: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Under the PDPA, you have the right to access and correct your personal data held by us. You may:

  • Access Your Data: Request a copy of the personal data we hold about you.

  • Correct Your Data: Request that we correct any inaccuracies in your personal data.

7. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Twins N Triplets Sdn Bhd
Email: twinsntripletscs@gmail.com
Phone: 011 12169807
Address: 46, Jalan Apollo U5/188, BandarPinggiran Subang, Sek U5
Shah Alam Selangor 40150
Malaysia