Terms and Conditions

1. Introduction
Welcome to Twins N Triplets! By accessing and using our website twinsntriplets.com.my, you agree to be bound by the terms and conditions stated here. Please read them carefully before making a purchase or using our services.

2. Definitions

  • “Website” refers to twinsntriplets.com.my.
  • “We,” “our,” and “us” refer to Twins N Triplets.
  • “User,” “you,” and “your” refer to any individual or entity accessing our website.

3. Eligibility
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

4. Use of the Website
You agree to use our website for lawful purposes only. You may not:

  • Engage in fraudulent activities.
  • Post or transmit harmful, obscene, or defamatory content.
  • Attempt to disrupt or compromise the website’s functionality.

5. Products and Services

  • Product Descriptions: We strive to ensure product descriptions and images are accurate. However, slight variations in color or design may occur.
  • Availability: All products are subject to stock availability. We reserve the right to limit quantities or discontinue any product at our discretion.
  • Pricing: Prices listed are in Malaysian Ringgit (MYR) and inclusive of taxes unless stated otherwise. We reserve the right to amend prices without prior notice.

6. Orders and Payments

  • Order Confirmation: Your order is confirmed only after payment is received and we send you an acknowledgment email.
  • Payment Methods: We accept payments via [list acceptable payment methods, e.g., credit card, online transfer, e-wallets].
  • Order Cancellation: Orders may only be canceled before they are processed. Refund policies apply.

7. Shipping and Delivery

  • Shipping: We ship orders within Malaysia. Delivery times and costs are outlined at checkout.
  • Delays: We are not liable for delays caused by external factors, such as courier issues or customs clearance.
  • Lost or Damaged Items: Contact us immediately for assistance if your order arrives damaged or is lost in transit.

8. Returns and Refunds

  • Return Policy: Products can be returned within [X] days of receipt, provided they are unused, in original condition, and in their original packaging.
  • Refund Process: Refunds will be issued via the original payment method after we receive and inspect the returned item.
  • Non-Returnable Items: Items such as [e.g., sale items, personal hygiene products] are not eligible for returns.

9. Intellectual Property
All content on this website, including text, images, graphics, logos, and designs, is the property of Twins N Triplets and is protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.

10. Limitation of Liability
We are not liable for any:

  • Direct, indirect, or consequential losses arising from your use of the website.
  • Errors or omissions in product descriptions, pricing, or availability.

11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, terms, or practices of these external sites.

12. Indemnification
You agree to indemnify and hold Twins N Triplets harmless from any claims, damages, or expenses arising from your breach of these terms.

13. Changes to Terms and Conditions
We reserve the right to amend these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of the revised terms.

14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia.

15. Contact Us
For any questions or concerns, contact us at:

  • Email: twinsntripletscs@gmail.com
  • Phone: 011 12169807
  • Address:   46, Jalan Apollo U5/188, BandarPinggiran Subang, Sek U5
    Shah Alam Selangor 40150
    Malaysia